Have you ever requested a free sample of a product?
I have not, however, as a business owner I am asked for a free sample from time to time.
A free sample is not so free to a micro or small business owner. This is why:
- sample packaging .05
- sample labels .05
- sample shipping 2.50
- sample soap 1.25
- sample shipping envelope .35
- sample labor dedicated towards selecting, packaging, and shipping one free item 2.00
Total sample cost: $6.20
Ouch!
I totally understand why a consumer would be interested in a free sample. I would too!
If at least one item is ordered from our online store, always feel free to request an accompanied sample of a product you might want to try. If a sample is available, we will ship one with your order.
Just yesterday, a long-time customer of Annie’s Goat Hill ordered several bars of soap. He did not ask for it, but he is receiving a sample of a soap that I think he will like (based on his ordering history).
Samples do happen when the costs are shared or covered. As a business, we cannot afford to ship true “free” samples.
Annie’s Goat Hill Handcrafted Soaps – where you can Smell and Feel the Goodness!
Stuff is’nt cheap that’s for sure! Wish stuff was free.
Amy
Or less expensive!
Yes that too!
I think people forget that handmade soapmakers are running small businesses that have to keep costs down to stay afloat. I always include a sample based on order history. But my samples are small slices from soaps that didn’t look as nice, like an end or something. Or the leftover lotion that won’t fill a bottle on its own. Definitely free samples aren’t free.
Hi Erica!
I really do not mind being asked for free samples. I wish it were 15 years ago when it was cheap to offer that type of service. But, we have to watch every penny to stay in business.
I love the end pieces for samples! There is enough in the small sliver for a few hand-washing’s, or a shower or two.