I recently received a remarkable and valued question: Why does the product received not smell unscented even though it is labeled unscented?
If a product is marked unscented it contains no fragrance or essences that scent.
Every ounce of my business, except for accounting, is done in my soap shop. Paper products (including soap boxes and shipping materials) may pick up an aroma from my shop.
It is virtually impossible for an unscented finished product from my shop to become embedded with scent. The products themselves are kept separate from the day they are made (beginning with the scrupulously clean equipment and utensils). There is no cross contact between products.
The only way I can guarantee a customer that they will receive a shipment that never hints of fragrance is to make unscented soap in my house, store it on a curing rack in my house, place it in storage bins in my house, and ship/package the product using materials that were also stored in my house. And that is simply not feasible.
FYI…the client and I did determine that it was the packaging that the recipient was smelling, not the product itself. A nose not exposed to fragrance is significantly sensitive to fragrance.
I welcome your comments and feedback!